Legal

Privacy Policy

Last updated: December 2024

Overview

Sharply (“we”, “our”, or “us”) is a voice message cleaning service operated at getsharply.com. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

Data We Collect

Audio Recordings

When you record a voice message, the audio is temporarily processed to transcribe and clean it. Audio data is sent to our transcription provider (Deepgram) for processing. We do not permanently store your audio recordings on our servers.

Transcripts

Transcripts are generated from your audio and may be sent to our AI provider (Anthropic) for grammar polishing. Transcripts are processed in real-time and not stored permanently on our servers.

Technical Data

We collect limited technical data including:

  • IP address (for rate limiting and abuse prevention)
  • Browser type and device information
  • Usage statistics (pages visited, features used)

How We Use Your Data

  • To provide the voice cleaning and transcription service
  • To improve our service and fix bugs
  • To prevent abuse and enforce rate limits
  • To respond to feedback and support requests

Third-Party Services

We use the following third-party services to provide Sharply:

DeepgramAudio transcription
AnthropicAI text processing
VercelHosting and analytics
PostHogProduct analytics (EU/UK excluded)
NeonDatabase for rate limiting

Each of these services has their own privacy policy. We recommend reviewing them if you have concerns.

Data Retention

Audio recordings and transcripts are processed in real-time and not permanently stored. Rate limiting data (IP addresses) is retained for up to 24 hours. Analytics data is retained according to our analytics providers' policies.

Your Rights (GDPR)

If you are in the European Economic Area or United Kingdom, you have the right to:

Access your dataCorrect inaccuraciesRequest deletionObject to processingData portability

Note: We do not permanently store your audio or transcripts, so there may be no data to access or delete.

Cookies

We use minimal cookies and local storage for functionality (such as remembering your preferences). We do not use advertising cookies. Analytics cookies are only used for users outside the EU/UK.

Children's Privacy

Sharply is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this privacy policy or your data, please contact us through the feedback button in the app.